Terms of Service

Updated: Mar 6, 2025

RubixLink Software as a Service (SaaS) Terms and Conditions

These ‘Software as a Service’ Terms and Conditions (“SaaS Terms”) govern the agreement between the Customer (as identified in the subscription plan) and RubixLink Inc. (“RubixLink” or “Service Provider”) and set forth the terms under which RubixLink will provide the Customer with access to its proprietary applications and services as specified in the Customer's selected plan (“Application(s)”) and accompanying user documentation (“Documentation”). Together, the Applications and Documentation shall be referred to as the “Software” or “Software Product(s)”.

1. Subscription Grant and Right to Use

1.1. Subscription Grant

Subject to these SaaS Terms and the selected subscription plan, RubixLink grants the Customer a non-exclusive, non-transferable right to access and use the Applications as hosted by RubixLink for its internal business purposes. The Customer's right to use the Software is limited to the functionalities specified in the selected subscription plan.

1.2. Use

The Customer may use the Application solely for its internal business operations. The Customer shall not:

  • Frame, syndicate, distribute, or replicate the Software on any website not fully owned by the Customer.
  • Permit subsidiaries, affiliated companies, or third parties to access the Software unless explicitly allowed in their subscription plan.
1.3 Subscription Plans

The scope of the Customer’s use is defined by the subscription plan selected:

  • Basic Plan ($29.99/mo): 1-10 Users, Project Management, Financial Tracking, Real-Time Updates.
  • Professional Plan ($99.99/mo): 11-50 Users, Project Management, Financial Tracking, Real-Time Updates.
  • Enterprise Plan ($199.99/mo): 51-100 Users (100+ users must contact RubixLink for pricing).
1.4 General Restrictions

The Customer shall not:

  • Copy, modify, or reverse-engineer the Software.
  • Allow unauthorized access or use of the Software.
  • Use the Software in violation of applicable laws or third-party rights.
1.5 Authorized Users

Unless otherwise specified, Authorized Users consist of employees of the Customer and third-party contractors who do not compete with RubixLink. The Customer is fully liable for any actions of its Authorized Users.

1.6 Customer License Grant

The Customer grants RubixLink a non-exclusive, royalty-free license to use Customer Data as necessary to provide and improve the Software.

2. Payment

2.1 Fees

The Customer agrees to pay the fees associated with the selected subscription plan. All payments are due within thirty (30) days of the invoice date. Late payments may result in service suspension and a 1.5% monthly interest charge.

2.2 Taxes

The Customer is responsible for all applicable taxes except for RubixLink’s income tax. If withholding tax is required by law, the Customer shall increase payments to ensure RubixLink receives the full subscription fee.

3. Hosting and Support

3.1 Service Availability

RubixLink will use commercially reasonable efforts to provide 99.9% uptime, excluding scheduled maintenance.

3.2 Support Services

Support is provided according to the Customer’s subscription plan.

4. Ownership and Confidentiality

4.1 Reservation of Rights

RubixLink retains all ownership rights to the Software. No ownership rights are granted to the Customer.

4.2 Confidentiality

Each party agrees to protect the other’s Confidential Information. The Software and any documentation are considered RubixLink’s Confidential Information.

5. Warranty and Liability

5.1 No Malicious Code

RubixLink warrants that, to its knowledge, the Software does not contain malicious code.

5.2 Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. RUBIXLINK DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

5.3 Limitation of Liability

RubixLink's liability is capped at the fees paid in the preceding twelve (12) months. IN NO EVENT SHALL RUBIXLINK BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES.

6. Indemnification

6.1 Customer Indemnity

The Customer shall indemnify RubixLink against claims arising from:

  • Use of the Software in violation of applicable laws.
  • Unauthorized modifications made by the Customer.

7. Term and Termination

7.1 Subscription Term

The subscription term will renew automatically unless canceled at least 30 days before the renewal date.

7.2 Termination by RubixLink

RubixLink may terminate the subscription if the Customer fails to make payments or breaches these SaaS Terms.

7.3 Effect of Termination

Upon termination, the Customer will no longer have access to the Software. Fees paid are non-refundable unless otherwise specified.

8. Miscellaneous

8.1 Assignment

The Customer may not transfer their subscription without RubixLink’s written consent.

8.2 Governing Law

These SaaS Terms are governed by the laws of California. Disputes shall be resolved in the courts of Santa Clara, California.

8.3 Force Majeure

RubixLink is not liable for failures caused by events beyond its control, including natural disasters and government actions.

8.4 Entire Agreement

These SaaS Terms constitute the entire agreement between RubixLink and the Customer, superseding all prior agreements.

For more information, visit RubixLink.com.